We ship within 1-7 business days after receiving payment. Orders are confirmed within 24 hours of placement.

Delivery time depends on your location and shipping method:

• FedEx: 5-8 business days worldwide
• EMS: 5-10 business days (except Russia)
• Standard shipping: 10-15 business days to major US/EU countries

We'll send you a tracking number once your order ships. You can track your package at your order details page and 17track.net.

For most physical products (excluding customized items), we offer free standard shipping. Paid fast shipping (via FedEx) is also available as an optional upgrade.
For all digital products, delivery is free—we will provide a download link or send them to your email.

Yes! 
We accept returns, exchanges, and cancellations(except Customized Items and Digital downloads). 
You must contact us within 14 days of delivery and return items within 30 days.
But buyers are responsible for return shipping costs. 
If items are not returned in original condition, you may be responsible for any loss in value.

The following items are non-returnable:

• Custom or personalized orders
  
• Digital downloads
• Intimate items (for hygiene reasons)

Buyers are responsible for return shipping costs. If items are not returned in original condition, you may be responsible for any loss in value.

Please contact us within 24 hours of purchase to request a cancellation.

Refund processing time depends on your payment method and bank, typically 5-10 business days after we receive and confirm your return.

Yes, we take your privacy seriously. We only collect necessary order and device information and share it with trusted service providers like Shopify to fulfill your order. Please see our Privacy Policy for details.

We use your information to process orders, provide customer support, and improve your shopping experience through tools like Google Analytics.

You can reach us through: